Passport and Visa Management
Switching to COAS offers serious cost benefits to applicants and consulates. No more face-to-face appointments a visa office, no more manual inputs of data, no more printing of visa stickers and return of documents to the applicant.
Occupational & Business Licensing
Occupational Licensing is an essential government service for residents and businesses. But often the processes involved in issuing or renewing a license or permit are slow, manual, and inefficient.
CS helps agencies modernize legacy licensing and permitting systems, so they can reduce turnaround times and provide better customer service. The platform eliminates manual steps and enables automated workflows, intelligent routing, and concurrent application review by multiple staff members—for more efficient operations and a superior customer experience.
CS empowers federal, state, and local governments to move from paper applications and in-person payments to online permitting and licensing.
Our comprehensive business licensing software solution allows business owners to submit, pay for, and renew business licenses efficiently and effortlessly. Communication with your staff is real-time through a flexible online portal where applicants can apply and renew, and staff can post status updates and deficiency notices.
Automated routing and custom field creation ensure applications are automatically forwarded to the appropriate departments and tracked, with various automated ways of ensuring expiring licenses are renewed on time with minimum effort.
Let customers view your availability in real-time and book their own appointments so your team can devote their time and expertise where it counts. Our system even lets clients pay online and reschedule with a click, eliminating operational overhead.
Automate key workflows throughout your client’s journey and turn high call volume into easy-to-manage text messaging. Personalize automated touchpoints for better client experience and improved retention. Decrease burnout by reducing manual tasks and enabling the team to focus on their core job.